@congreso_internacional{437, author = {Sergio Gramajo and Luis Martínez}, title = {A Multi-Granular Linguistic QoS Model for Networking}, year = {2010}, pages = {652-657}, month = {November 16-17th}, publisher = {IEEE International Conference on Intelligent System and Knowledge Engineering (ISKE2010)}, address = {IEEE, Hangzhou (China)}, }