@article{tp3121,
  title = {A novel online reviews-based decision-making framework to manage rating and textual reviews},
  author = {Xiao-Hong Pan and Shi-Fan He and Diego Garcia-Zamora and Ying-Ming Wang and Luis Martinez},
  year = {2025},
  journal = {EXPERT SYSTEMS WITH APPLICATIONS},
  volume = {259},
  doi = {10.1016/j.eswa.2024.125367},
  isbn = {0957-4174},
  keywords = {article},
}