@revista_internacional{770, author = {Hasan Dinçer and Serhat Yüksel and Luis Martínez}, title = {House of quality-based analysis of new service development using context free grammar evaluation-enhanced fuzzy hybrid modelling}, year = {2021}, journal = {IEEE Access}, volume = {9}, pages = { 138415-138431}, doi = {10.1109/ACCESS.2021.3117796}, }