"Analysis of Balanced Scorecard-based SERVQUAL Criteria based on Hesitant Decision-making Approaches"
International Journal
Year of publication
2019
Volume
139
Pagination
1 - 12
DOI
"https://doi.org/10.1016/j.cie.2019.03.026"
Journal
"Computers & Industrial Engineering"
ISSN Number
"0360-8352"
URL
"http://www.sciencedirect.com/science/article/pii/S0360835219301627"
. «"Analysis Of Balanced Scorecard-Based Servqual Criteria Based On Hesitant Decision-Making Approaches"». "Computers & Industrial Engineering", 2019, pp. 1 - 12.
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