| Title |
"Analysis of Balanced Scorecard-based SERVQUAL Criteria based on Hesitant Decision-making Approaches"
|
|
International Journal
|
|
| Year of publication |
2019
|
| Author | |
| Volume |
139
|
| Pagination |
1 - 12
|
| Keywords | |
| DOI |
"https://doi.org/10.1016/j.cie.2019.03.026"
|
| Journal |
"Computers & Industrial Engineering"
|
| ISSN Number |
"0360-8352"
|
| URL |
"http://www.sciencedirect.com/science/article/pii/S0360835219301627"
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| Altamente citado |
Off
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| Hot paper |
Off
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| Número especial |
Off
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| Cuartil |
Q1
|